Player webmaster posted a message on 13/11 14:25 on the Wonderz Forum: Notice to All: Customer Service and You. Answer him on Wonderz and exchange with other players - Page 3

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Subject :  Notice to All: Customer Service and You
Guizmore
112 
28/11/2010 01:57:05

Congrats, however, my idea quickly fell into oblivion. πŸ˜‚ A little answer will be nice. ^^^

calop06
611 
26/11/2010 17:15:51

Hello πŸ™‹ we

have noted the suggestion that you could remove messages that no longer need an answer! We will try to implement it soon.

Currently, we are still late in responding to last week's incidents that generated a lot of requests. So I thank you for your patience, and especially for not Confirm any additional messages, unless of course necessary!

Good games!
The Web'


πŸ™‹ πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ πŸ™‹ 🍸

webmaster
1629 
26/11/2010 12:37:27

Hello πŸ™‹ we

have noted the suggestion that you could remove messages that no longer need an answer! We will try to implement it soon.

Currently, we are still late in responding to last week's incidents that generated a lot of requests. So I thank you for your patience, and especially for not Confirm any additional messages, unless of course necessary!

Good games!
The Web'.

jpm50
555 
26/11/2010 11:11:17

Couldn't customer service allow a message to be removed when it is no longer needed? The SV would be less crowded. The credits obtained after the conversion of the madpoints are now credited to my accounts but the messages are pending. [/cit
ation]


No response from the web to my proposal!! The same is true for my request for an info section reserved for the web. New question: when will you allow points to be converted into credits.

chevalier3000
59 
23/11/2010 21:24:42

It's the 23rd and I still have 2 tickets open on November 12th, so I'm still very late. It's annoying since the new version of the site I lost my status as a platinum VIP, so no more access to VIP games, no more possibility to convert my prize to MP. I hope it will be resolved quickly, I have Prizes that I can't convert.

raphi62200
392 
14/11/2010 12:22:14

Couldn't customer service allow a message to be removed when it is no longer needed? The SV would be less crowded. The credits obtained after the conversion of the madpoints are now credited to my accounts but the messages are pending.


On 13/11/2010.
Hi, JP!

This idea has been in my head for some time!
Honours to You who has been able to express it, and who is very involved! Very very very good idea, for players who want to stop requests that have become OBSOLETE!
This will make the SC even more "airy".

Congrats JP!

RECO-RECO-RECO-RECO-RECO!!!!!

Sincerely,

Fred.



πŸ™‹ Hello everyone!

I totally agree. It would save everyone time! πŸ™y): Have a good

day!



Guizmore
112 
14/11/2010 11:34:56

Why not customer service by chat and phone? This would reduce the number of requests per message. πŸ˜‚

calop06
611 
14/11/2010 01:13:11

Hello jpm50 πŸ™‹ Delighted

for you that the conversion has finally been done πŸ™y): I wouldn't say

the same for me 😈 Still nothing

on this side πŸ™n):, Still nothing

when I want to transform a gain earned on eldorado into madpoints Eldorado Here is their charming

message that appears: Sorry but your

action is impossible All the Gifts

selected and displayed below will be exchanged in MadPoints according to your exchange rate of 70%.
This action is not possible for any of the selected Prizes.
You will be redirected to the previous page....

I tried x times, several ways and still their message, moreover now the win was validated on the last 12th, since the SC does not read any message, I guess they willConfirm itConfirm me.

There will be a return to the sender πŸ€•πŸ€• To read the

web :

Things should return to normal by Monday 22/11. This is by no means a certainty πŸ‘πŸ‘

Patience is like chocolate... You can never have enough! [Christelle Heurtault]

Good night 🎀





jpm50
555 
13/11/2010 21:29:27

Couldn't customer service allow a message to be removed when it is no longer needed? The SV would be less crowded. The credits obtained after the conversion of the madpoints are now credited to my accounts but the messages are pending.



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